Funkyfing Jr1 uses a nanosim and works with local networks like Vodacom, MTN, Telkom and Cell C. Just pop one in, and you’re ready to go!

Easy! Go to the Phone section on the watch, open the dial pad, and type the code for your network (like *135# for Vodacom). It’s as simple as that!

It might be because of the "Disable shutdown" feature. You can ask a parent to turn it off in the app under "Device Settings" to let the watch power down.

Here are some things to check:

The battery might be completely empty, so try charging it for 15 minutes before checking.
Make sure you’re using the regular charger that came with Funkyfing Jr1.
If the charging parts look a bit dirty, clean them gently!
Ensure the charging cable is connected just right.
Double-check that the charger or power source is working well.
If it still doesn’t work, reach out to customer support for help!

Usually, Funkyfing Jr1 takes about 2.5 to 3 hours to be fully charged and ready to go!

Ensure the watch firmware is up to date then you can turn on the "Saving Power" mode in the "More" section of the App. Remember, the lower positioning frequency of the location mode, the longer the battery life. This can also come in handy when you are low on power!

The date and time will automatically sync when you add a SIM card. Or, if you connect the watch to the app, you can adjust it there too!

Check the volume settings under "Volume Settings" in the app. If everything’s set right but there’s still no sound, contact customer support.

Funkyfing Jr1 is splash-friendly! You can wear it for daily activities like washing your hands, but it’s not for swimming or diving.

If Funkyfing Jr1 gets too hot, it’ll show a warning and may stop charging to cool down. Don’t worry – it’s just keeping itself safe!

High-Temperature Mode: If the watch gets too warm, it’ll suggest taking a short break.
Reserve Battery Mode: This mode helps save power when the battery is low, so you can still make calls.

You can add up to 15 contacts, with 3 of them as emergency contacts!

Yes! You can send photos to your parents through the Secure Messaging Center in the app.

Absolutely! You can create a family group chat in the app, even if there’s just one Funkyfing Jr1. Family members can join and chat with you through the app

Your parent or guardian which is the admin user can invite others through the Lagenio app. Once invited, the main guardian approves the new contacts, keeping things safe and secure.

Nope! Messages sent during Class mode will be there after the mode is turned off, so no distractions during focus time.

No, Funkyfing Jr1 doesn’t use the internet or allow third-party apps. This keeps things safe and secure, focusing only on the basics for staying connected.

Yes! The Lagenio app works on both Android and iOS devices.

Insert a SIM card, then go to the Bind menu on the watch. Use the code provided or scan it in the app to connect.

Make sure your email is correct and check your spam folder. Sometimes, it just needs a refresh!

Ensure you’re using the right email and password. If your account was made in a different region, it won’t work across regions.For example, if you registered in the Asia region, you cannot log in with the same account in the Europe region.

The admin user can share access by generating a QR code in the app for other family members to scan and request access.

Check if you allowed notifications and background running in the app. Opening the app regularly also helps keep notifications on track!

Ensure the app has microphone permissions. If that doesn’t help, try reinstalling the app and allowing permissions again.

To protect kids’ privacy, Funkyfing Jr1 doesn’t show chat histories to parents.

Make sure notifications are enabled and open the app regularly to prevent any issues.

Video calls can go up to 5 minutes to prevent the watch from getting too warm.

It could be out of power, out of network range, or in a place with weak signal. Try calling the watch or check if it’s in low battery mode.

The watch uses GPS, WiFi, and cellular towers for positioning. Accuracy varies based on the environment:

1. Wi-Fi Location: The watch first attempts to locate the nearest Wi-Fi devices, including both public and private networks, to quickly determine its location. The accuracy in this mode ranges from 450m.
2. GPS Signal: If Wi-Fi signals are weak or unavailable, the watch switches to GPS tracking, offering a higher accuracy range of 10m. However, GPS can consume more battery and may not work well indoors or in areas with obstructions.
3. Cellular Tower Signal: When neither Wi-Fi nor GPS signals are available, Funkyfing Jr1 uses the nearest cellular tower signal for location tracking. The accuracy in this mode can vary widely, from 550m +, depending on the distance to the cellular tower.
This multi-technology approach ensures that Funkyfing1 can provide reliable location tracking in various environments.Please note that the watch cannot be located when turned off or without a network connection

Yes! Even in school mode, location tracking stays active to keep your child safe.

Anytime, anywhere! We accept orders 24/7, but deliveries happen only on weekdays between 08:00 - 17:00 in South Africa.

Once your order has been placed, we will send you a confirmation email updating you on the status of your order. The Courier Guy will also send you an email once your order has been shipped with your tracking number,You can track your order at any time by navigating to “Track My Parcel” on The Courier Guy's Website. Please click here to track your parcel.

We accept Visa, MasterCard, and Yoco. Your payment is safe, secure, and protected with top-notch security.

Absolutely! We use secure, encrypted technology to keep your card details safe. No worries here!

Please email us at support@funkyfing.com, and we’ll help you right away!

Refresh the page and try again. You’ll get a confirmation email when the payment is complete.

Check with your bank’s website for steps to enable 3D secure or reach out for help.